question about rushing mules

ok, i saw a guy rushing a lvl 2 in hell, for the hell forge. quick mule rushes he called it. i tried doing it but i cant get the mule to get the baal quest, how do i get the mule to advance to nm and so on? mule cant enter portals to worldstone even after i killed ancients, and he cant take the stairs from arreat summit to the worldstone lvl 1. any help would be greatly apreciated as i have found no good advice in the game. if u give me the advice i need, leave your e-mail address, and i will make it worth your while, i will give u a couple free mule rushes to hellforge for free. this is in ladder by the way