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*OFFICIAL* Chatbox Bug report thread
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Posted 2008-03-06, 12:32 AM
Report any bugs related to the chatbox here.

When reporting a bug, please follow these steps:
  1. Post a thorough description of the bug, including steps to repeat if possible, your web browser name and version
  2. In the chatbox, enter the message
    /copydebug
    to obtain important debug information, which will be placed on the clipboard (after confirmation) on IE, or placed in a new window for other browsers.
    If this doesn't work, you can enter the message
    /debug
    then manually copy and paste from the new pane.
    If you can't get that to work either, please indicate such
  3. Paste the data from step 2 in the message
  4. Get any script errors and add them to the message.
    On IE, there will be a yellow triangle in the icon on the left side of the status bar. Click it to get a dialog with the error messages (IE6 users will have to open the chatbox in a normal window to access this, if it's repeatable -- click here).
    On FF, go to the Tools menu, then select Error Console. Scroll to the bottom and add any errors below the last one ending with "Declaration dropped"
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Posted 2008-03-07, 09:11 AM in reply to WetWired's post "*OFFICIAL* Chatbox Bug report thread"
No errors, it's not a horrible bug, and nor is it reproducable for people who aren't me, I think.

The problem - the time that the Chatbox displays next to posts is American, rather than GMT.



The time over here was ten past three, in the debug window it shows the time as being ten past three, but the chjatbox itself tells me I'm actually living six hours in the future.

The browser is Maxthon, by the way - it's based on Trident (the layout engine behind IE) and Gecko (the layout engine behind Firefox).

Last edited by Lenny; 2008-03-07 at 09:16 AM.
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Posted 2008-03-07, 09:45 AM in reply to Lenny's post starting "No errors, it's not a horrible bug, and..."
Interesting. I had assumed that the way I was doing the time compensated for user timezone, but apparently it does not. As for the difference on the same page, the debug and alert messages are generated clientside and use your computer's clock, whereas the time on the messages is generated serverside.
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Posted 2008-03-07, 12:26 PM in reply to WetWired's post starting "Interesting. I had assumed that the..."
So for whatever reason, the chatbox is not popping up for me anymore.
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Posted 2008-03-08, 10:45 AM in reply to WetWired's post "*OFFICIAL* Chatbox Bug report thread"
1. When I have the Chatbox open and I click the right arrow to return it to a smaller size, it never actually does. I have to restart FF to get the minichatbox back.

3. Page loaded
[11:42:50] MyChatReadMessages()
[11:42:50] MyChatReadMessages complete
[11:42:50] Communication complete. Status=200 Ping=469
[11:42:50] XML good
[11:42:50] Time=10:41,1204994499
[11:42:51] MyChatReadSchedule(5000)
[11:42:51] Update complete
[11:42:56] MyChatReadMessages()
[11:42:56] MyChatReadMessages complete
[11:42:56] Communication complete. Status=200 Ping=266
[11:42:56] XML good
[11:42:56] Time=10:41,1204994505
[11:42:56] MyChatReadSchedule(10000)
[11:42:56] Update complete

4. All the warnings end with "Declaration dropped" for mychat.php.
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Posted 2008-03-08, 02:10 PM in reply to Grav's post starting "1. When I have the Chatbox open and I..."
Um yeah, I need to take the arrow off. It doesn't do anything anymore. Because the cookie was screwing up on many browsers for some reason, I changed it.On some browsers, with the cookie, even though the arrow should have set it back, it didn't.
It now just requires you to time out of the popup chatbox (up to 60 seconds), then it comes back on its own. Reloading the browser won't help, you must have just timed out between loading the page, closing, restarting and loading again.

I may get arround to trying to set it up to log you out immediately when closing it, but that's among the lowest of priorities.

Last edited by WetWired; 2008-03-08 at 02:13 PM.
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