11) Yes, the person next to you has a kitty on the screen, and you have a paperclip. Sure, let's take 5-10 minutes of class time explaining how to change your Office Assistant, I'm bored anyway. Also, it seems we need to add another 2-3 minutes explaining what the difference is between left and right click yet again, because "left" and "right" are too computer geeky for you to understand.
12) Of course I'll help you adjust your chair, that's what I'm here for!