Quote:
Originally posted by Mr.Lee
Just contact blizzard, they give your acc back.
Before they give the acc back , they need to test your cd key.
You create a new acc , if this new acc have the same the cd key as the old ( your hacked one ) , they give you the pass.
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no they dont do all that they just ask for the classic cd key that made the account here this is a copy of the email i got:
Hello ***** *****,
This e-mail is provided as a courtesy to you from Blizzard
Entertainment's
Technical Support Staff. You have received this e-mail from us due to
your
recent request for help from our Support Department. Please note that
we do
not disclose your e-mail address to third parties and it is only used
to
inform you about the recent issue you have called us about.
================
Topic: D2/Ex
Called about
: Invalid/Stolen/Lost Password
================
================
Additional Information.
This is a follow-up e-mail of our phone conversation and the steps we
need
to investigate account problems.
Once you are confident your computer is free from any viruses and
Trojans,
please reply to this e-mail with the following information (we require
all 3
pieces of information to attempt to verify ownership):
Realm/Gateway:
Lost account name(s):
Diablo II Classic CD-Key used to create the lost account:
Please remember it may take a few days for the verification process to
finish. We will do our best to verify account ownership using the
information you have provided and try to recover your account. Once we
have
all the required information, we will notify you of the results by
e-mail.
======== Customer information ========
Customers Name: ***** *****
Phone Number: ***-***-****
======== Links to Blizzard Entertainment Resources ========
Technical Support Site:
http://www.blizzard.com/support/
Battle.net Realm Status Forum:
http://www.battle.net/forums/battlenet-status/
{DL540}
Best regards,
Jason S.
Technical Support
Blizzard Entertainment
Please let me know if this does or does not solve the problem.
If you respond to this email, please attach all previous messages and
files
relating to this issue.
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