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Posted 2002-11-17, 07:02 PM in reply to Avatar's post "Account got hacked....need some info"
Quote:
Originally posted by !King_Amazon!
Call blizz and tell them your problem. They will tell you to create a new account with the same CD-key as your stolen account. If the 2 CD-key's match, they will tell you the pass to the stolen account.
Its not quite that complicated.

Ive posted this before but it was a while ago so ill explain again.
This is the account recovery process:

1: Email Blizzard explaining that your account password has been changed.

2: They will tell you to make sure your computer is free of any viri or trojans.

3: You will get a reply pretty quickly with a number to call.

4: Call the number. He will ask for some personal information like first & last name + phone number. Then he will tell you he is sending another e-mail and to follow the instructions in that email.

5: Recieve another email asking for you to send your account name(s) and the Diablo II Classic cd-key that created those accounts. Send the proper information.

6: They will check whatever they check and reply again with the account names and new passwords.

I got my problem resolved in less than 20 hours from the original e-mail. Be very polite with them try to make sure you type well in the email also. Maybe I was lucky maybe it was because I was polite.

PS: Maybe someone should sticky this?

I can post their emails also if someone wants to see them...

"When the people find that they can vote themselves money, that will herald the end of the republic."- Benjamin Franklin

Last edited by Adrenachrome; 2002-11-17 at 07:04 PM.
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