Got My Account Back!

[BMS-IcE-]

Woohoo!! I just got confirmation from Blizzard and a new password to my old account which was disabled by Blizzard in the first place. ^_^ I got everything back hehe.

This is a censored version of the e-mail I recieved.


Account Recovery

{DL543}

Thank you for submitting the required information. We have been successful
in verifying your account ownership and have reset the password accordingly.

Realm: US East

Account Name: XXXXXX

New Password: XXXXXXXXXXX

Please change the password as soon as possible. Tips for securing your
account can be found here: http://www.blizzard.com/support/?id=msi0504p

Happy holidays,
Kenny Z.
Technical Support
Blizzard Entertainment
PS. If you plan to reply to this message, please include all previous
messages between us.

Edit: I added the E-mail title Account Recovery.

[Hades-Knight]

i got my old acct too that way, make sure you put the email title "Account Recovery"

[Adrenachrome]

And here is how it was done:

Originally posted by Adrenachrome


Its not quite that complicated.

Ive posted this before but it was a while ago so ill explain again.
This is the account recovery process:

1: Email Blizzard explaining that your account password has been changed.

2: They will tell you to make sure your computer is free of any viri or trojans.

3: You will get a reply pretty quickly with a number to call.

4: Call the number. He will ask for some personal information like first & last name + phone number. Then he will tell you he is sending another e-mail and to follow the instructions in that email.

5: Recieve another email asking for you to send your account name(s) and the Diablo II Classic cd-key that created those accounts. Send the proper information.

6: They will check whatever they check and reply again with the account names and new passwords.

I got my problem resolved in less than 20 hours from the original e-mail. Be very polite with them try to make sure you type well in the email also. Maybe I was lucky maybe it was because I was polite.

[BMS-IcE-]

Thats close to what I had to do Adrenachrome but you can skip having to call them but it will take a few days for them to get to your e-mail and respond to it.

[Adrenachrome]

Originally posted by BMS-IcE-
Thats close to what I had to do Adrenachrome but you can skip having to call them but it will take a few days for them to get to your e-mail and respond to it.

A few days = account stripped. A few hours = :)

[BMS-IcE-]

My account wasn't touched... but that was because blizz was the one that changed my password...

[The_King]

Cool thats fun to know (lucky you!)

[Gsus]

my hatred towards blizzard has somewhat lessoned having heard that...(oh and btw....i think the_king has managed to spam one message on every post in this whole damn section....KEEP UP the good work, your usefull information has helped me o' so much)

:killgrin:

[Boo~Hoo]

i got my account back too, after 4 fucking emails. lol.

["CRØNîC-KîLLå"]

took me 10 e-mails to blizz just to find out why i was getting unhandled acception errors...

[Gsus]

what did they say? I get unhandled exception errors while running d2 alot aswell....is it just a video/sound driver issue, or wha?