DL543}
Thank you for submitting the required information. We have been successful in verifying your account ownership and have reset the password accordingly.
Realm: US West
Account Name: hell_hound666
New Password: i have removed for reasons
Please change the password as soon as possible. Tips for securing your account can be found here:
http://www.blizzard.com/support/?id=msi0374p
Thanks,
John H.
Technical Support
Blizzard Entertainment
<
http://www.blizzard.com/support>
When responding to this email make sure you include your full name and phone number including area code and attach all previous messages and files relating to this issue.
this was using my other cd key
{DL541}
Hello,
Unfortunately, we are unable to properly verify ownership of the account in question.
The information you gave us was:
CD-Key = removed for reasons
Account Name = hell_hound666
Realm = US West
Here are some possible reasons why we can not verify ownership:
1. The CD-Key used to create the account is different.
Please verify that all of the above requirements have been met and reply to this e-mail with all of the necessary information.
If, for any reason, you are unable to supply the required information or the requirements can not be met, we will be unable to assist you with the account in question.
Thanks,
John H.
Technical Support
Blizzard Entertainment
<
http://www.blizzard.com/support>
When responding to this email make sure you include your full name and phone number including area code and attach all previous messages and files relating to this issue.
and the orgianal email
Hello Daren Belsterli,
This e-mail is provided as a courtesy to you from Blizzard Entertainment's
Technical Support Staff. You have received this e-mail from us due to your
recent request for help from our Support Department. Please note that we do
not disclose your e-mail address to third parties and it is only used to
inform you about the recent issue you have called us about.================
Topic: D2/ExCalled about
: Invalid/Stolen/Lost Password================
================Additional Information.
This is a follow-up e-mail of our phone conversation and the steps we need
to investigate account problems.
If you can not log into your account, please make sure you are using the
same Realm/Gateway that was used to create the account and that you are
typing your account name and password correctly. Keep in mind that an
account that has not been used for a minimum of 2 hours in the first 48
hours or has not been accessed for 90 days may expire from lack of use.
If you have ever downloaded a 3rd-party program, such as a trainer, cheat,
or hack, please be aware that most of these programs install a type of back
door or Trojan virus into your system. This allows others to get your
password and other important information for your system. Please remember
that any items or characters that are removed from your account can not be
restored under any circumstances.
There are times you may encounter a malicious person on the Internet, due to
this we want to provide some basic warnings and security information. Please
read these sections to help insure you do not fall victim to these malicious
people. Please visit our Hacks, Warnings and Security Information page at:
<
http://www.blizzard.com/support/?id=msi0504p> for more information.
Before proceeding please download and run one of the following Trojan
scanners on your system.PC Trojan Virus Detection Software:
http://www.tauscan.com http://www.moosoft.com
Macintosh Trojan Virus Detection Software:Symantec Antivirus
http://www.symantec.com/consumer_products/home-mac.html
VireX
http://www.mcafeeb2b.com/products/virex
Once you are confident your computer is free from any viruses and Trojans,
please reply to this e-mail with the following information (we require all 3
pieces of information to attempt to verify ownership):Realm/Gateway:
Lost account name(s)
iablo II Classic CD-Key used to create the lost account:
Please remember it may take a few days for the verification process to
finish. We will do our best to verify account ownership using the
information you have provided and try to recover your account. Once we have
all the required information, we will notify you of the results by e-mail.
======== Customer information ========Customers Name: Daren Belsterli
Phone Number: 123-456-7890
======== Links to Blizzard Entertainment Resources ========
Technical Support Site:
http://www.blizzard.com/support/
Battle.net Realm Status Forum:
http://www.battle.net/forums/battlenet-status/
{DL540}Best regards,Chris RobertsTechnical SupportBlizzard Entertainment
Please let me know if this does or does not solve the problem.
If you respond to this email, please attach all previous messages and files
relating to this issue.
now who is dumb that is what i thought
btw that is not my phone number i took mine out
like i said before close this before i embarass any 1 else