DO NOT BUY A LAPTOP FROM ALIENWARE.
They have all sorts of issues, and the support system sucks like a black hole. This is the last Alienware laptop I will own; next time I'm going with a company that doesn't strive to make POSs best described by "It breaks, freezes and crashes all the time, but while it's working, it's awesome". Supposedly Dell support is good, and I've been thinking that I'd check out what they've got when I buy my next laptop.